What to Look for When Hiring a Commercial Cleaning Service

Tuesday, April 20, 2021

Are your employees struggling to focus on their work? You might want to consider their work environment. Clutter can overstimulate the mind, making it more difficult to focus.

Your employees could experience anxiety and frustration. If their productivity drops, your bottom line could, too.

Instead, consider commercial cleaning services in Melbourne. Hiring professional cleaners can ensure your work environment remains squeaky clean.

By providing your employees with a clean environment, you can improve their productivity and your business!

Not sure where to start your search? Keep reading for the 10 tips you need before hiring a cleaning service.

With these tips, you can find a quality cleaning service and experience peace of mind.

Start your search with these tips today!

1. Get Personal Recommendations

First, speak with other businesses in your area. Ask if any of them hire a cleaning company. Their recommendations could help you find a high-quality cleaning service.

Learn from their experience. Are they satisfied with the services they receive? Would they recommend you choose someone else?

Did they have any problems working with the commercial cleaning Melbourne company? How were those problems resolved?

If you can't find a personal recommendation, that's okay. Search for "office cleaning Melbourne CBD" and start making a list. Then, you can use the rest of these tips to narrow down your options.

2. Check Online for Reviews

As you research the commercial cleaning services Melbourne has to offer, head online. Look for reviews for each business. You can find reviews on the company's website, directories, or their Google My Business listing.

Reading reviews will help you determine the company's reputation.

Read reviews from multiple resources. What do their clients have to say about the cleaning company? Do they offer the top quality cleaning services in Melbourne?

You might find a handful of negative reviews. One or two is normal. If you find an abundance of negative reviews, however, scratch that company off your list.

Choosing a business other people love will give you peace of mind. You can find office cleaning Melbourne businesses trust.

3. Look for Years of Experience

During your search for a commercial cleaning company, make sure the team has years of experience under their belts. People learn from hands-on experience. A long-running business has likely earned the respect of local businesses, too.

A company that has a strong reputation will want to uphold that reputation. They'll ensure you receive top-notch services.

How long has the business run and operated in Melbourne? What about each member of their team? Do they have years of experience?

A brand new business is likely still working out the kinks in its operations. They might make costly mistakes when cleaning your offices. Instead, choose a business that has a process.

Look for companies that have:

  • Affiliations with professional organizations
  • Awards
  • Accreditations

A business with awards and accreditations has a strong professional reputation. You can trust they'll offer the best services in Melbourne.

4. Make Sure They're Covered

To further narrow down your options, look for a cleaning company that's licensed. Ask for proof of their license, too.

You might want to find someone that has bonding, insurance, and worker's compensation as well.

Will the office cleaning company cover any thefts or damages? What if someone slips and falls while working at your offices?

Look for proof of each company's coverage policies. If they don't have a policy, you could put your business at risk.

5. Review Their Services

Take the time to explore the different commercial cleaning services Melbourne offers. Make sure the company you choose has services that suit your needs.

Ask if the company will customize your agreement. How often do you need them to arrive at your offices? What services do you need?

Some businesses now provide COVID-19 disinfecting services. Otherwise, look for commercial window cleaning, pressure cleaning, or carpet steam cleaning services.

6. Research the Staff

Ask each cleaning company about their team, too.

Do they hire contract workers or have employees? Contract workers don't receive the same benefits as employees. They might not have the proper training.

You'll also want to know who will visit your offices. Does the business run a background check? What credentials does each staff member have?

Keep that in mind before hiring a cleaning company.

7. Schedule a Trial Run

Some office cleaning companies allow you to schedule a trial run before you sign a contract. Make sure the cleaners meet your expectations. If their services don't meet your needs, you can choose someone else.

8. Look for a Guarantee

Ask each commercial cleaning company if they offer a satisfaction guarantee.

What if you're not satisfied with their services? Will they return to complete the job? Will they offer a free cleaning?

Reviewing their guarantee will give you peace of mind that they'll fix any issues you experience.

9. Ask About Their Supplies

Worldwide, allergies affect about 10 to 30% of the population. Different allergens could impact your employees. You might notice an increase in sick days as a result.

These allergens include:

  • Tree, grass, and weed pollen
  • Dust mites
  • Cockroaches
  • Mold spores
  • Dander

Instead, look for an office cleaning Dandenong company that can remove allergens from your business.

What cleaning supplies do they use? Low-quality products could make allergies worse.

You might want to look for a company that uses all-natural cleaners instead.

10. Gather Three Quotes

Once you narrow down your options, call at least three commercial cleaning companies in Melbourne. Make sure they're available to visit your offices. You can schedule a consultation visit to ensure you get an accurate quote.

Gather at least three quotes from office cleaning companies in the area. Gathering multiple quotes will help you compare businesses. You can also determine the local average.

If one business prices their services too low, there's a chance they offer low-quality services.

Squeaky Clean: 10 Things to Look for When Hiring Commercial Cleaning Services

Don't rush to choose the first commercial cleaning company you come across. Instead, use these 10 tips to make an informed choice. With these tips, you can find a quality cleaning service you can rely on.

They'll ensure your offices are squeaky cleaning and COVID-free.

Ready to get started? We're here to help.

Get a quote from our team today!


We understand cleaning, not just wiping tables and sweeping floors. Our team of truly professional cleaners are trusted by the biggest and best brands.